Shipping & Delivery

As a proactive measure to manage your shipping expectations and ensure the health of all the employees at BRS, we have made the difficult decision to postpone our same day shipping guarantees. Orders are still being shipped 5-days a week and over 99% of them are shipped within 24 hours of being placed.

More Information

Free Economy Shipping on All Orders Over $29

At BRS,every orderover $29 ships free using a mix of economy shipping methods including, USPS First Class Mail, SurePost, Spee-dee Delivery, and UPS Ground. Your order will arrive within 2-7 days, depending on your proximity to Minneapolis, MN. This offer is only available in the 48 contiguous US. Frozen foods and post office boxes do not qualify for free shipping. Packages will be shipped with the most economical method but for your reference generally follows these guidelines. Packages under a pound are likely to be shipped first class mail, 1-7 pounds surepost and over 7 pounds UPS ground.

Offer valid only in the 48 contiguous USA. Freight and drop shipments such as larger tanks, sumps and tank systems do not qualify. Free shipping promotion for a limited time only, does not apply to expedited shipping methods, PO Boxes, or frozen foods. Not valid for wholesale customers.

Fast Flat Rate 1-3 Day Shipping

Orders over $29 will have an option during checkout to upgrade to 1-3 day Fast Flat Rate Shipping that uses a mix of UPS 3 Day Select & UPS Ground. The Fast Flat Rate upgrade for orders over $29 is only $4.99, regardless of weight or dimensions. Orders under $29 can upgrade to 1-3 day Fast Flat Rate Shipping for $7.99. This offer is only available to the 48 contiguous US, dropships, and post office boxes do not qualify for upgraded shipping. Offer valid only in the 48 contiguous US. Freight and drop shipments such as larger tanks, sumps and tank systems do not qualify and are indicated as freight or drop shipping in the product description. Free shipping promotion for a limited time only, does not apply to expedited shipment methods or frozen foods. Not valid for wholesale customers and some exclusions may apply.

$5.99 Economy Shipping on orders under $29

If your order is under $29 shipping is only $5.99 and will use a mix of USPS First Class Mail, SurePost, Spee-dee Delivery, and UPS Ground. Your order will arrive within 2-7 days, depending on your proximity to Minneapolis, MN. If you need it faster, orders under $29 can upgrade to 1-3 day Fast Flat Rate Shipping for $7.99. This offer is only available in the 48 contiguous US. Frozen foods and post office boxes do not qualify for free shipping. Packages will be shipped with the most economical method but for your reference generally follows these guidelines. Packages under a pound are likely to be shipped first class mail, 1-7 pounds surepost and over 7 pounds UPS ground. Some exclusions may apply.

Flat Rate Frozen Food Shipping

Bulk Reef Supply now offers FLAT RATE shipping on all frozen foods. From 1 blister pack to 100 flat packs, shipping to any destination in the 48 contiguous US shipping is only $29.99. At this time we are unable to ship any frozen food to Canada, Alaska, Hawaii, or any US territories. We ship frozen food orders Monday through Thursday* with UPS Next Day Air delivery to ensure safe arrival and freshness. If your order contains more than frozen food, all other items will be processed as normal with an instant shipping upgrade to our Fast Flat Rate shipping method and will arrive in 3 business days or less.

Shipping to Canada

All Canadian orders received before Monday at midnight CST are shipped via UPS on Tuesday, and orders received before Thursday at midnight CST are shipped via UPS on Friday. They are shipped together on Tuesday & Friday to utilize a program that reduces brokerage fees and allows us to prepay all of the taxes, duties, and fees for you so there are no surprise charges at your doorstep. There is an 18% charge assessed at checkout to cover these costs.

The 18% charge is based on the port of entry our shipments pass through Canadian Customs and not the "ship to" address. 18% covers an average of the brokerage charges, GST/PST/HST, fees and the duties required on the wide variety of products we ship to Canada. The net cost of this may exceed 18%; in this case, BRS will cover the difference at no expense to you.

Please note all prices on BulkReefSupply.com are in US dollars, not Canadian. Canadian orders are not eligible for any free shipping offers. We are unable to send some items to Canada (all types of fish and coral foods, select types of live rock, or really anything that is or once was alive). In most cases if one of the excluded items are on an order, no shipping method will be available until they are removed from your cart. In the rare instance your order is processed with a restricted item, that item will be removed from your order and refunded.

International Shipping

We are now offering international shipping through freight holding/forwarding facilities. For more information on how to ship items outside of the USA or Canada, please see our international shipping policy.

International Shipping Policy

Drop Shipping

There are a few items that are dropped shipped directly from the manufacturer. Any item that drop ships will be marked on the product page and also during checkout. Most live items that are dropped shipped like algae, phytoplankton, and pods will arrive within 1 week, where larger items like aquariums, stands, and lights may take anywhere from 1-3 weeks for final delivery. For more information on specific brands drop shipping methods and policies please see below.

AlgaeBarn Drop Shipping

All AlgaeBarn & ARC Reef items are drop shipped directly AlgaeBarn and will be delivered within 1-3 business days from the date they ship from AlgaeBarn. Since all AlgaeBarn items contain live animals/algae it is imperative that they do not sit in a warehouse or holding center over the weekend, and orders received before 11 am CST on Wednesday will ship the same week and orders placed after 11 am CST on Wednesday will ship on Monday the following week to ensure quick transit times. If other items are on the order, they will ship normally with the shipment method selected, and drop ship items are not eligible for upgraded shipping methods. At this time Algae Barn is only able to ship to the 48 state contiguous USA, and not able to ship outside of the USA for any reason.

 

AlgaeBarn Drop Ship Pricing

All orders containing AlgaeBarn or ARC Reef products must be shipped with the BRS Fast Flat Rate method. For orders equal to or over $29, shipping will be a $4.99 flat rate and orders less than $29 will be charged a flat rate of $9.99. The shipping charge will cover all other items on your order (some exclusions apply). Tracking information for these items will be sent to you by email once it ships and please plan for physical timely acceptance and inspection of the package(s). If there are any issues, please see AlgaeBarns AOA Guarantee below.

 

AlgaeBarn's Alive on Arrival (AOA) Guarantee!

AlgaeBarn takes all the worry out of buying live fish, invertebrates, and algae online by going above and beyond to take care of their customers. That’s why they guarantee every order we ship will be 100% Alive On Arrival or they will replace it free of charge. They will even cover the shipping on the replacement. When your order arrives, be sure and inspect the contents to ensure everything is looking alive and well before you add them to your tank or put them in the fridge. AlgaeBarn gives 12 hours after delivery to make sure you are completely satisfied. If for any reason you decide something isn’t quite right, simply snap a photo of the unopened item(s) you would like replaced. Be sure to get the expiration date on the back label in the photo. After that, visit www.algaebarn.com/claims and submit the form. They will review the photo and have a replacement out for you faster than a six-line wrasse at feeding time. Once your replacement order is processed, AlgaeBarn will send you a brand new tracking number automatically.


So start giving your tank the love it deserves and order with confidence knowing that AlgaeBarn has your back.

AlgaeBarn Drop Shipping Info

Red Sea Drop Shipping

All Red Sea Aquariums are drop shipped directly from Red Sea and will be delivered within 1-3 weeks from the date they ship. Red Sea ships on Fridays and all orders placed before 11:59 pm on Wednesdays will ship on Friday. Orders placed after 11:59 pm on Wednesday will ship the following Friday. Once the order ships from Red Sea a shipment number will be provided, and the transport facility will call you to schedule a time for a delivery window. Once the order is submitted to Red Sea we are unable to cancel any items on the order without a restocking fee being applied. 

Red Sea tanks are available to be shipped to the contiguous 48 State USA only at this time.

Red Sea Drop Shipping Info

Innovative Marine Drop Shipping

All Innovative Marine Aquariums are drop shipped directly from Innovative Marine and will be delivered within 1-3 weeks from the date they ship. Any order with an Innovative Marine Drop Ship item will be submitted to Innovative Marine within 2 business days or less and may take a few days to be processed by Innovative Marine, packaged, and shipped. Once the order is submitted to Innovative Marine we are unable to cancel any items on the order without a restocking fee being applied.

Innovative Marine tanks are available to be shipped to the contiguous 48 State USA only at this time.

Innovative Marine Drop Shipping Info

ATI (Clear Choice) Drop Shipping

ATI Light Fixtures are drop shipped directly from ATI and all orders placed with Bulk Reef Supply will be submitted to ATI (Clear Choice) and shipped from them within 2 business days. Once ATI ships your light it will be delivered to you within 2-5 business days. Once an order is submitted to ATI we are unable to honor any cancellation requests without a restocking fee being applied. 

ATI Drop Ship Light Fixtures are avaialble for shipping within the contiguous 48 USA at this time. 

ATI Lighting Drop Shipping Info

CoralVue Drop Shipping

This product will be drop-shipped directly from CoralVue's warehouse and will be delivered within 1-3 weeks from the date they ship. CoralVue ships Monday through Friday and all orders placed before 3:30 pm will ship the following business day. Orders placed after 3:30 pm may require an additional day to process. Once the order ships from CoralVue a shipment number will be provided, and the transport facility will call you to schedule a time for a delivery window. Once the order is submitted to CoralVue we are unable to cancel any items on the order without a restocking fee being applied. 

Drop-Shipping products are available to be shipped to the contiguous 48 State USA only at this time.

CoralVue Drop Shipping Info

We Ship from Minneapolis, Minnesota

Orders ship free using a mix of UPS Ground, SurePost and USPS. Your order will arrive within 2-7 business days, depending on your proximity to Minneapolis, MN. Select one of our Fast Flat Rate shipping options, and your order will arrive at your door within 3 business days or less in the contiguous US. Check the UPS map for your location.

We use UPS and USPS

For shipping we use UPS and USPS services and over the years they have proved to offer superior service with exceptional on-time rates with very minimal damage. In most cases, packages shipped with UPS will end up to your doorstep in less than 4 days while USPS can take up to 7 days, but is much more economical for smaller packages. Both carriers have excellent on-time rates, however, during large storms, natural disasters, or other unforeseen circumstances deliveries may be delayed and will be noted by UPS or USPS when viewing the tracking information. We are unable to compensate for delays unless UPS Next Day or Second Day services are selected as the shipment method for the order. UPS will deliver packages Monday through Friday and USPS will deliver Monday through Saturday (may vary depending on your location).

UPS & USPS Holiday Schedule

Only a few times a year UPS and USPS do not deliver or pick-up packages. These days are listed below and because they will not pick up packages, we are unable to ship any orders out of our facility that day. Please know that around Thanksgiving through Cyber Monday and the week before Christmas additional delays may be encountered due to the large volumes that UPS and USPS will experience.

  • New Year's Day - January 1, 2020
  • Memorial Day - May 25, 2020
  • Labor Day - September 7, 2020
  • Thanksgiving Day - November 26, 2020
  • Black Friday - November 27, 2020
  • Christmas Eve - December 24, 2020
  • Christmas Day - December 25, 2020
  • New Year's Eve - December 31, 2020
  • New Year's Day - January 1, 2021

Customer Pickup

At this time will call is open to curbside pick-up only.Please wait to receive a confirmation email that your order is ready to be picked up, depending on the size of your order there may be multiple emails. When you arrive, please ring the bell and have your name/order number ready. We will be right out with your order!

Customer pickup hours are available at our warehouse M-F 10am - 4pm. If you want to stop by and skip the shipping, wed love to see you! Just select the Local Pickup - Curbside shipping option during checkout, or give us a call at 763-432-9691 and we would be happy to help place your order over the phone. Once placed, we will get to work on your order right away and you will receive an email confirmation that your order is ready to be picked up.

Note:Customer Pickup has moved and is now located through the doors under the big 6325 on our building.