We are now transitioning all ordering of Neptune Systems, EcoTech Marine, AquaIllumination, Bulk Reef Supply Wholesale, and all of our Aperture Exclusive Distribution Brands to the new Aperture Business website (aperturebusiness.com).
If we have not yet moved your account, we need your basic information to complete that transition.
Your Satisfaction Guaranteed With 365 Day Risk Free Returns
No longer need what you ordered? Ordered one too many? We've got your back.
Return new, unopened products in original packaging within 365 days for a full refund.
Under 60 days? No problem. We’ll issue your refund to the original form of payment. Over 60 days? Still no problem. We'll issue your refund in the form of store credit, which you can use like cash on our website.
Return unused, open box products within 30 days.
Open box but still unused? We can help. We’ll issue your refund to the original form of payment minus a small 10% restocking and handling fee.
Is this open box because the price is the same as new?
Question by: Jason Yu on Feb 7, 2024, 10:12 AM
0
Hey there,
Thank you for reaching out to us. That is a great question. Can you call or email our customer support. support@bulkreefsupply.com Please let me know if you need anything further.
Answer by: Thomas Wofle (BRS Staff) on Feb 8, 2024, 10:05 AM
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