All AlgaeBarn & ARC Reef items are drop shipped directly AlgaeBarn and will be delivered within 1-3 business days from the date they ship from AlgaeBarn. Since all AlgaeBarn items contain live animals/algae it is imperative that they do not sit in a warehouse or holding center over the weekend, and orders received before 11 am CST on Wednesday will ship the same week and orders placed after 11 am CST on Wednesday will ship on Monday the following week to ensure quick transit times. If other items are on the order, they will ship normally with the shipment method selected, and drop ship items are not eligible for upgraded shipping methods. At this time Algae Barn is only able to ship to the 48 state contiguous USA, and not able to ship outside of the USA for any reason.
All orders containing AlgaeBarn or ARC Reef products must be shipped with the BRS Fast Flat Rate method. For orders equal to or over $29, shipping will be a $4.99 flat rate and orders less than $29 will be charged a flat rate of $9.99. The shipping charge will cover all other items on your order (some exclusions apply). Tracking information for these items will be sent to you by email once it ships and please plan for physical timely acceptance and inspection of the package(s). If there are any issues, please see AlgaeBarns AOA Guarantee below.
AlgaeBarn takes all the worry out of buying live fish, invertebrates, and algae online by going above and beyond to take care of their customers. That’s why they guarantee every order we ship will be 100% Alive On Arrival or they will replace it free of charge. They will even cover the shipping on the replacement. When your order arrives, be sure and inspect the contents to ensure everything is looking alive and well before you add them to your tank or put them in the fridge. AlgaeBarn gives 12 hours after delivery to make sure you are completely satisfied. If for any reason you decide something isn’t quite right, simply snap a photo of the unopened item(s) you would like replaced. Be sure to get the expiration date on the back label in the photo. After that, visit www.algaebarn.com/claims and submit the form. They will review the photo and have a replacement out for you faster than a six-line wrasse at feeding time. Once your replacement order is processed, AlgaeBarn will send you a brand new tracking number automatically.
So start giving your tank the love it deserves and order with confidence knowing that AlgaeBarn has your back.