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The pump unfortunately is permanently mounted and cannot be removed for repair unfortunately. Feel free to let us know if you have any further questions!
Solid carbon dosing (biopellets) has recently become an extremely popular method of removing nitrates from the aquarium. The exact method of denitrification can be different for each tank but it mainly consists of a few things:
- Nitrate laden Bacteria is removed via the protein skimmer
- Bacteria directly converts nitrite into nitrous oxide so nitrate is never produced
- Bacteria consumes nitrates and processes them down into nitrogen gas
- Nitrate laden Bacteria is consumed by tank inhabitants like corals and sponges
Depending on the system it should take 4-8 weeks for the bacteria population to multiply and begin its work on your nitrates. Once you have the reactor going we suggest not making any adjustments for 8 weeks. Give the media and bacteria time to adjust to the parameters found in your tank and begin working. The absolute best advice we can give with this system is to set it up and forget about it for two months. Unless something is obviously not right, resist all temptation to make any changes until the two months are up.
BRS suggests 1 cup or 236 mL of biopellets per 50 gallons of aquarium water
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Clogs often and hard to clean By Jacob on 2/8/2017Jacob wouldn't recommend this product to a friendClogs often and is very difficult to clean. Can't be fully disassembled for maintenance. The tube also clogs alot. Get a different reactor set up, wasted my money with this POS
Pump failure By Ari on 1/14/2017Ari wouldn't recommend this product to a friendOnly 4 months old and the pump failed already. Biopellets usually will take 3-4 months before you'll see it working on your nitrate. So, basically, I just started seeing it start to work... but not quite till it failed! Called BRS and was given return shipping and told will check the item, and will replace if needed. 5 days past, without biopellet, my nitrate is up to 80! Now I am back to square one: rethinking about the hassle of restarting biopellets again or try a different method. Should have bought a reliable brand. Felt confident purchasing the item because BRS is now handling support of Skimz product line, but not sure about the brand now.
Users not the Reactor By Joshua on 9/16/2016Joshua would recommend this product to a friendThese reactors are fine, people complain about it clogging but if they had it in sump with no detritus or dirt they run with no problem as designed. Other people complained about having to clean them. You have to clean everything in your tank this is normal. I have to clean my display pumps more often than this reactor. If the pump dies you can contact them for warranty support. Like my 300 dollar kessil refugium light they are sending me a new one for free...
Looks like a nice piece of equipment... By Mark on 3/7/2016Mark wouldn't recommend this product to a friendBasically, exactly what the reviewer before me said. I received the unit and set it up and noticed that the pump was not removable. Decided to try it out anyway and could never get the pump to prime fully. I tried every tactic I have ever used on quarium equipment to no avail. I have never been defeated by a pump before, so I looked a little further and notice that there was a slight leak where the pump seals to the unit. I dont know if that was the problem, but I gave up at that point and sent the unit back stating that the inability to perform maintenance and get it to prime were my reasons for returning the unit.
Poor Quality and Support By Paul on 2/29/2016Paul wouldn't recommend this product to a friendI set up the reactor per manufacturer's instructions. The reactor failed to fully prime or recirculate. I contacted the manufacturer, who was slow to reply and understood very little English. Troubleshooting consisted of being referred to the instructions and online videos. After weeks of being strung along, manufacturer stopped replying to emails. Luckily, BRS refunded the cost of the reactor (but not all the biopellets I went through trying to make this reactor work). If you buy this and it doesn't work, you're going to lose time and money. Bottom line: Lots of other options out there which are less risky and better supported.
Few things short of being great. By Sean on 2/17/2016Sean wouldn't recommend this product to a friendI saw this a few months back and I had to have it. I'll be honest it's only been running on my tank for 24 hrs but from what I've seen it could be a great addition. Emphasis on "could". My biggest issue with the reactor is everything is sealed. I can't separate the pump from the body or the middle shaft where the water returns to the pump. There is also a middle section where the pump meets the main reactor tuber where absolutely nothing can get in and a little bit of water gets stuck. This thing will get dirty and the inability to do standard maintenance bothers me. If the pump dies, it appears I'd need a brand new reactor and not just a new pump. SKIMZ makes a lot of great products, this could have been one but I feel they skipped on small but important stuff.