Product is Good... Customer Service is Great! By PZCorp on 2/26/2015
PZCorp would recommend this product to a friend
This unit seems to do an overall good performance for the most part. Runs a little hot if used for too long of periods. I have 3 units and one did go down, but the staff help me trouble shoot then since it was under warranty they replaced the unit with no hassle. I am sooo thankful I found BRS a couple years ago. I first used them for the RO savings and now almost exclusively buy all my products from them. The learning videos also are a HUGE part of their great customer service!!
Great pump for kalkstirrers By Mike on 2/6/2015
Mike would recommend this product to a friend
I use this pump on my kalkstirrer. It is a solid, well built item that has never let me down. Precise amount dosed every time!
Grinding gears By Adam on 1/16/2015
Adam would recommend this product to a friend
OK so there are pro's and con's to these pumps. The do exactly what they are supposed to do, the water level in my tank is very stable. The only issue I have had is the first one I owned the gears stripped out in it. If it was not for BRS's awesome customer service I would be stuck with a $90 plastic block.
The second one has been running for a couple of weeks now and so far so good. If the gears are plastic then perhaps BRS should re-engineer these to have metal gears.
All in all though this is a good product and worth the money.
1 a year? By Jason on 12/12/2014
Jason wouldn't recommend this product to a friend
Have my 2nd one of these just die on me again. Both lasted maybe a year. Gears are stripped.
Another failed pump By Kris on 11/15/2014
Kris wouldn't recommend this product to a friend
Used this pump for top off water in my ATO setup. Lasted 13 months, almost to the day. Like many other, the plastic gears in the drive stripped out. The way I have my ATO set up, this pump could run a maximum of 2 hours a day, and only for 10 minutes at a time every two hours. $90 for 1 year to operate under those conditions is pretty bad IMO.
When it was working, it could be quite noisy as well. That's not to say it always was, because every time it kicked on it was a surprise what kind of noise it would make. There were a few times where it was pretty quiet, though I stress few.
Gave it 2 stars instead of 1 because at least it made it a year. Sadly these days that seems to be an accomplishment for products.
Works good when it works.. By Mark on 8/18/2014
Mark wouldn't recommend this product to a friend
I bought two of these pumps for a future build I had coming up. After buying the new house, I started the build and installed these pumps Fed 2014. Used them for ATO since my RODI was in the basement. They worked great for that purpose. Now, one has already gone out. The gears stripped in it and the head no longer turns. So its only August 2014 and I didn't even get a year out of them but since I bought them over a year ago, Im past warranty. Warranty is not the issue, but paying 80 for a pump and only getting that long out of it when its only on maybe twice a day for 10 min at a time is not good. So I guess Im going to have to go a different way. The pump works good, never had an issue, its just the time you get out of it.. And after reading the reviews, Im not the only one with this problem.. So seems to be BRS might want to figure out what is up with the gears stripping out and fix it.. Just hope my second one on my other tank lasts long enough for me to come up with a better system..
Great for top offs By Brent on 8/16/2014
Brent would recommend this product to a friend
I bought this to suck from a 5 gallon RO/DI top off container and connected it to a timer to come on an intervals throughout the day. I have a HOT skimmer that requires a nearly constant water level to operate effectively, and this top off doser does that perfectly. I am very happy with this product. Please do be aware, though, that as the description stated, if you mount this inside of a cabinet (like I did), you can hear it when it is running.
Works great! By Brooks on 6/30/2014
Brooks would recommend this product to a friend
Got product installed mounted without any issues. A bit slower than I expected but does the job flawlessly. Have it hooked up through a Apex IO Breakout box.
Great ATO pump By Moni on 6/26/2014
Moni would recommend this product to a friend
This pump has been a great ATO solution for me - the lack of siphon and ability to raise a good head let me put my reservoir in a closet, well away from my display tank. The previous aqua lifting pump I had used couldn't even get water raised from the floor into the tank, so I had to leave my ATO jug on a shelf or chair to give it a head start.
I've been using this for a month now with no problems.
Overall good so far By Justin on 4/29/2014
Justin would recommend this product to a friend
I bought the 50ml top off pump and won a pair of 1.1ml dosers so I am using all three for a couple months now. No complaints yet, a little noise but running in the basement offers no issues for me. I hope to get more than a year out of these otherwise I would have to agree with the others above. Limited lifetime doesn't sound too appealing but I like them so far.
don't buy. By mike d nyc on 3/19/2014
mike d nyc wouldn't recommend this product to a friend
i bought this pump to push RO/DI from my reservoir through a kalk-stirrer. a peristaltic pump with a regular rate connected to a controller seems like a safer choice than relying on a variable rate of evaporation dictating when and how much kalkwasser is introduced into my system which would have been the scenario if i just piggybacked the kalk-stirrer onto my level-sensing ato. the reasonable price and italian-origin of the pump made it easy to pull the trigger. and since many people might be considering this setup, i'll offer my experience as a warning:
from the very beginning, the pump immediately made a moderate grinding noise when activated. within days, the noise had intensified some. i contacted BRS to ask if this was normal for this unit. the BRS rep asked if i'd been running the pump for extended periods of time... which i had not. he explained that this pump was meant to run for "30-40 minutes" at a clip. i'd never exceeded this runtime but after hearing this, i took note that the pump housing got very warm after a few minutes of use. the grinding noise continued to get worse and increased to the point where it was clearly audible over the other ambient sounds of my reef despite being buried inside a stand made of 3/4" plywood and lined with sound absorbing foam sheets. and so i arranged to exchange the pump for an identical replacement.
the replacement pump makes a very loud "clunk" sound whenever it activates, but does not have the grinding sound of its predecessor. the clunk, however, is sufficient to cause featherdusters and coco worms to retract, startle my fish, and annoy my wife. also, it being unadvisable to run this pump for more than 30-40 minutes without a cooldown period made it insufficient for my needs.
unfortunately, BRS says i'm past the 30-day return window and so i'm not eligible for a refund. i won't editorialize further except to say that despite being out $90, i'm going to throw this pump in the trash rather than risk using a product that doesn't do the job i require of it, and that i don't trust at all.
i'm always optimistic when a manufacturer resists the urge to bang out junk in a chinese sweatshop - and i'm happy to pay more for a better product made by skilled workers earning a fair wage - but this pump and its replacement were completely useless.
Awesome so fa By Reefercraze83 on 3/12/2014
Reefercraze83 would recommend this product to a friend
This pump is working great so far. Minimal noise from gears. Much better than I was expecting from reading reviews prior to purchase. I use it as top off so it's precision does not need to be exact. But I love not having to top off by hand. We will see its longevity and hopefully my review will stand. Really easy to install.
Gears stripped. By Jon on 2/14/2014
Jon wouldn't recommend this product to a friend
I like the pump but this is the second one I've owned in two years both of them the gears stripped out. The 1.1 ml pumps work Great had them for two years with no problems
Great Dosing System By Steve on 2/13/2014
Steve would recommend this product to a friend
I bought 2 pumps and calibrated their flow at 1.2 ml/min each. They are working flawlessly.
Great Pumps Great Price By DIYReefer on 2/13/2014
DIYReefer would recommend this product to a friend
I really like these pumps for ATO on tanks up to 150 Gallons. Anything tanks larger than that with a lot of evaporation will work these pumps for hours. At least it did on my 700 gallon system.
CON-- The last one I ordered did not have the mounting plate in the box. I contacted Customer Service and did not get a response back.
Pump Failed By Jason on 2/10/2014
Jason wouldn't recommend this product to a friend
This is the second pump in less than 2 years. First one the gears stripped out on it. This one completely Froze on me. Haven't had time to take it apart yet.
They Should last longer than 1 year. Guess I will look at a different brand
Good paired with my reefkeeper to ATO By Mtthbrook on 2/9/2014
Mtthbrook would recommend this product to a friend
Working great to ATO with my reefkeeper I set it to run for 5 minutes once the switch calls for water. So far so good
Great For The Price By Kyle on 1/31/2014
Kyle would recommend this product to a friend
As the title says, It's a great product for the price. No problems at all. Functions beautifully! My 1 complaint(If Any) would be it is a little noisy. Honestly, It isn't a big deal in my case. Otherwise, I love the doser. I would recommend it to anyone looking for one.
Nice pump, when it's working.... By dougers31 on 1/22/2014
dougers31 wouldn't recommend this product to a friend
I've had my brs dosing pump in use for maybe a couple years under very limited use as it only ran for 30-45 minutes once a day. Gears finally went out on it(they sounded terrible for the last 8 months or so). If you get this pump on sale it's probably a decent buy but otherwise $90 for a 1-2 yr pump isn't so great.
You get what you pay for? By Brandon on 8/27/2013
Brandon wouldn't recommend this product to a friend
After less than a year of actual use on this pump it has failed. It is paired with my reef keeper system, and has been in actual use for 1.5 months .Grinding sound like anything with gears would make during a failure (like grinding gears in a car) pump has power but arm no longer spins. Definitely glad this didn't happen two weeks ago when we were on vacation. I really like bulk reef supply, but this pump is a POS put your $80 towards a better made system.
Does the job. By Andy on 8/15/2013
Andy would recommend this product to a friend
Does what it is supposed to. Only have it running a week, so I cannot comment on the quality. Seems to be built nicely.
waste of money By vetdog on 6/27/2013
vetdog wouldn't recommend this product to a friend
Stopped working soon after warranty.
Good for an ATO but wouldn't use it for KALK. By b on 6/2/2013
b would recommend this product to a friend
I'm now on number #2 the first pump lasted 2-3 years it still runs but has a horribly loud grinding sound for the past 6-8 months. Tapping it every once in a while quiets it down but not always. I did have an issue with it not working once but again tapping it got it going again. It's fine for a straight ATO, however I wouldn't run Kalk with it due to all the issues people are having. I would find a more precise way. 1.1ml pumps work amazing, it's a shame the 50ml have so many problems.
The second pump I just received just a few weeks ago already seems a lot better then the first. It's quieter right from the get go. If I can get 3 years out of this one I'll be happy.
Both pumps failed a little after 1 year mark. By PT on 5/24/2013
PT wouldn't recommend this product to a friend
Both pumps started to grind around 7-8 months and fail right after the 1 year warranty. I called BRS when the pumps started to grind and the help support reassured me that some noise was normal. I called after the pumps failed, mentioning the prior grinding and was assured that the pump was now out of warranty and nothing could be done.