Like having another reefer help with your system. By Scott on 3/25/14
Scott would recommend this product to a friend
The number one thing I would recommend to anyone with a reef tank is a controller. I love having this as part of my everyday. Very easy to program. I have everything in my system controlled through my reefkeeper.
Complete garbage save your money By Wes on 3/12/14
Wes wouldn't recommend this product to a friend
I purchased this system back in 2011 and have been running it up until a recent move.
*DA has some of the worst customer service I have ever experienced or seen
*SL2 never worked and still doesnt work
*Software is riddled with bugs and poor/incomplete functionality.
*No new software development since 2012.
*I know my way around code and software and between all the bugs and archaic design architecture it took me 2 full weekends to set up my system after hours of pouring through the forums which had no useful help from DA but a plethora of work arounds from equally dissatisfied customers.
I dont know how this company is still in business honestly. I think people like me purchase their product then feel they are "stuck" with it after investing several hundred dollars. Tonight after resetting up my tank and realizing that i needed to replace some probes and probably deal with their customer service again for the SL2 which still doesnt work I decided im not giving them a cent more of my money. I purchased a complete new system from Neptune Apex and look forward to never looking back at this disgrace of a company again. Semper FI
love it By dolphin66 on 3/8/14
dolphin66 would recommend this product to a friend
We ordered the RKL Plus and the auto top off. We love it, We have our lights, heater, auto top off all hooked up and ready to go. Makes things so much easier. Everything works as described, well made, its nice having the My Reef program to help set up the SID (display unit). Had it up and running in no time. We also have the temp probe and ph probe. PH probe was easy to calibrate although there is no instructions on how to calibrate it, there is a nice video on you tube that explains it perfectly. Should've purchased this a long time ago.
great product By Harry on 1/12/14
Harry would recommend this product to a friend
The reefkeeper works great, would recommend this to anyone.
Love this controller By Craig on 11/11/13
Craig would recommend this product to a friend
I have been using the Reef Keeper Elite since it first came out. The only problem I had when I first got it was one of the PC4's didn't work. Digital Aquatics replaced it and its been working perfectly ever since. Very easy to set up and I use it to control everything from my lights and pumps to doing automatic water changes every two weeks. I would highly recommend this controller. I've been very happy with it.
Bad functionality By Adam on 8/20/13
Adam wouldn't recommend this product to a friend
Although it is WAY better than no controller there were a lot of glitches. Cables a unrealisticly short, a PC4 died, there is not delay function (useful for skimmer), no graphing function.
I live with it but wish I got the apex.
Save your money for Neptune By Bakes on 6/7/13
Bakes wouldn't recommend this product to a friend
I've had this product for over a year now. Poor customer service, hard for beginners to set up. Software is glitchy. One pc4 crapped out at 6 months. Poor set up instructions. I will be switching to Neptune very soon.
makes life easyer By james on 6/5/13
james would recommend this product to a friend
very good piece of hardware for your aquarium. you can control just about any aspect of your system and monitor vital water chemistry.
Great product By Kenneth on 5/6/13
Kenneth would recommend this product to a friend
I bought this unit about 7 months ago and it works great. It almost makes the aquarium a set it and forget it. It monitors everything I need it to and it keeps me informed of my water peramiters.
Good but very confusing By Bob on 2/27/13
Bob would recommend this product to a friend
Its very helpful and i like it, but haven't figured out the wavemaker setup. Ive had it for several weeks at isnt that easy to work with. Also dont call digital aquatics for help I couldnt even get a hold of their sales rep just call BRS they were very helpful and I got it up and working after i called them.
Elite, head unit By Jim on 12/25/12
Jim would recommend this product to a friend
I would agree with most of the reviews on here. The product is great but comes with no instructions. Thanks BRS for the videos. I have purchased the elite/ net package. The only thing differant I would like to see is a more aquarium safe RKE, Head unit. I did have a small spill (My Fault) and had the head unit laying on the sump self (Was still trying to figure out where I wanted to mount it) Head unit got wet a little salt water and fried!!! Would like Digital Aquatics to make a better sealed unit to maybe withstand a small spill. Like another review on here, you really need one more power strip and a few other cables. Due to warranty will not cover water damage, I have decided to just purchase the elite plus package. By the time I buy another RKE Head and another power strip, for just a little more, I will have a spare SID card, Power Strip, and cables. OVER ALL, LOVE THE PRODUCT!!!!
Item is only 7months old and they WONT stand behind their 2 year warranty By ScrewedByThisCompany on 12/18/12
ScrewedByThisCompany wouldn't recommend this product to a friend
Overall the product is SoSo. They are not in the same ball park with companies and products like Vortech and Digital Aquatics. I say this because their salinity meter is poor and their product support is well below par.
I dropped $500 on the Elite module about 6-7 months ago. It stopped working and tried to call in for which their phones were not working and would just hang up when you call or give busy signal. Thankfully their was email. I had to pay $20 to ship the short circut device back to them only to waste a week for them to tell me they were not standing behind their 2 year warranty and would have to pay $215 for a new one. To make matters worse they stated I needed to pay for return shipping for my 6 month old product.
I have never been so disatisfied and upset with a company. I have been in the hobby for 10 years. I had no other choice but to buy another one since I alreayd invested close to $700 after all the modules I have added on. I would never reccommend this company to a family or friend.