You'll need to buy a laptop as well. By Dirk on 10/14/2015
Dirk wouldn't recommend this product to a friend
Ive owned this system about a year now. The tech support has was always helpful during setup or with general questions. The reason I'm giving this such a low rating is because the software, after all this time in development, still feels like a shaky house of cards. The firmware needs pretty frequent updating, and guess what? You have to have a direct wired connection to wherever you chose to install all these modules. So if your aquarium is far from you computer like me, you'll be buying a laptop! Or, you could attempt to update the firmware every time it needs it and risk "CATASTROPHIC" consequences they warn you about on your website.
I travel for work frequently, which was my main reason for reaching for a certain level of automation. But with the frequent updates to try and keep this shaky software working, I'm often left away from my aquarium not able to use any of these features because I'm not home to jump through the hoops and get the firmware installed by crawling under my aquarium with a laptop.
I only wish someone had told me this before I purchased this.
It's all about control! By Justin on 9/17/2015
Justin would recommend this product to a friend
Great product...allows you to have a piece of mind on how things are doing in your tank even while you're away.
Reef keeping should have always been like this By Adam on 9/5/2015
Adam would recommend this product to a friend
I got out of reef keeping a number of years ago and swore I would not come back until the technology was better for people like me with very busy schedules. Having the Apex means I can check on the system any time, I can get warned when something is out of whack, and I can shut things down if a bad condition is occurring. All things I had to just figure out before with trial and error. The system is VERY easy to set up if you follow the startup guide and then you move on with custom programming if you want to configure things that help you. I set up a maintenance mode that shuts down the return pump, the skimmer and the ATO unit. Then at the end of the maintenance window it brings each thing back online in a specific order return pump, then pause for a minute and fire skimmer back up then four minutes in the ATO kicks back in after the level in the sump has stabilized again. The programming needed for that maintenance procedure took me all of 2 minutes to create. I HIGHLY recommend running the Apex controller on ANY size tank.
Everyone Should Have By Derek on 8/10/2015
Derek would recommend this product to a friend
I honestly don't know how I went without every owning one of these. This product has and will simplify my maintenance so that I can actually spend time enjoying my tank ... The only thing I will complain about is the Conductivity Probe this thing is so finicky that I have not had one accurate reading since I've used it. I have constantly shaken it to ensure there are no micro bubbles on it and it works for and hour or so then it reads 0 Sg again.... It's a PITA to get dialed in and accurate.
Great once past hiccups By Ken on 7/23/2015
Ken would recommend this product to a friend
I have had the Apex Gold for 6 months now and love the capabilities and control it gives me. I have however had communication issues with some modules. 1st one of my EB8's went into fallback mode then completely shut off and would not reboot. Then, the PM2 salinity module caused the second EB8 to go into fallback mode every time the PM2 was plugged in. It turned out the PM2 was defective. Neptune has since repaired both the EB8 and the PM2 module though I wound up paying for shipping to Neptune. Victor at customer service was very polite and helpful.
Total control for the reef keeper By Adam on 6/4/2015
Adam would recommend this product to a friend
This was an upgrade from my Apex Jr. This version of the Apex gives full control over simply everything. The only part of this is the ORP, I have no idea what it is really measuring in the water and what it means but the rest is a must have.
Wow! By Joseph on 6/1/2015
Joseph would recommend this product to a friend
I haven't even begun to realize the capabilities of this unit. While in hindsight I wish I had bought better lights before buying this, I know that I would have bought this anyway thus I do not regret my purchase. I'm not entirely sure the Gold package is worth it as I suspect most reefer do not need the ORP functionality. That being said, I do love the ability to constant see my pH. This has already alerted me to check my alkalinity more often. Also, the ability to remotely see my temp alerted me to the fact that one of my heaters was dead even though I didn't yet have it hooked up to the Apex. Get it!
Evert tank should have one By Plomanto on 5/23/2015
Plomanto would recommend this product to a friend
So far I am just using the apex to control the basic functions of the tank. I am also adding safety features.
The apex s very straight forward to get set up
I love the alert function that texts me if parameters get out of wac
Amazing you need this By Mike on 4/15/2015
Mike would recommend this product to a friend
if you have any doubt , don't. Order this now and you'll wonder how you ever lived without it! Seriously.
Apex-not much else to say By Tripp on 4/1/2015
Tripp would recommend this product to a friend
Bought this to replace a very old Apex that finally died-I received it from my brother in law who bought it second hand, so no complaints as I assumed it had been abused. Neptune is even diagnosing the old one so I can hopefully use it for my frag and QT tanks. This time around I went with the Gold system with all the goodies, including their AFS. Didn't get doser yet however. Plug and play... Do wish the EB8 had more spacing and could vary the amp amts a bit more, but other than that, I'm very happy.
Not easy to setup but great once it is going! By Vincent on 3/30/2015
Vincent would recommend this product to a friend
I don't know that I'd recommend this to someone looking to add to an existing tank. However for my new tank I had an extended time to get used to the controls and it is the most expandable thing out there. I don't know that I fully trust the readouts other than to alert me of a rapid change in my chemistry. One other suprise for me was that it would not work with my dosing pumps on the majority of my outlets. This was easily in inexpensively fixed with what I think is an upgrade. You can purchase Light up outlets that you plug your pump in to then plug in to the apex. The problem is the BRS Dosing Pump it self does not draw enough power. However the addition of the (Woods 4325C Single Outlet Power Adapter Plug) and it works great and gives you a visual indicator when your pumps are on to boot!
High quality products By Hamad on 3/20/2015
Hamad would recommend this product to a friend
High quality products , it has all futures any reefers needs. You can monitor your tank when you are away.
Upgrade from RKL By Micah on 3/15/2015
Micah would recommend this product to a friend
Got to say after three years of using a rkl from digital aqutics (which works well) Neptune is an upgrade! There is so many different things you can do with this controller compared to rkl, I am bummed I haven't got it intaeed of the rkl.
Great Product By Michael on 3/4/2015
Michael would recommend this product to a friend
I bought this last May and it is now running my ATO, BRS 2 part dosing, UV, Bio Pellet, new Gyre pump, main pump, heater and my skimmer. I would never be without one again. As others have said, fusion is great and works well.
I also have the apex auto feeder, but haven't used it yet.
Is it worth the price?? By StaFishMan on 2/17/2015
StaFishMan would recommend this product to a friend
Although this cost me as much as my 180 gallon tank after watching all the videos on-line and hearing everyone else say that it is worth every penny I would have to agree. Yes $799.00 is a lot of money for a controller. Hey you can buy a PC for only $350!
That said I can see that this will do everything I want and everything I think I could ever want it to do. What good is an expensive tank if you can't keep it up and running and look like the show piece you wanted? For me this is exactly the ticket and even though I am still adding more upgrades like more outlets I need, and eventually the Lunar Module, and others that I will do over time.
They have really put a tremendous amount of effort into making this work without having to be a computer genius. Kudos to Neptune systems for an incredible product!
Watch a few videos on YouTube and you can see why you can't live without one. Even if is the less capable models I would do whatever you can to save for one of these Apex controllers.
Excellent By Miguel on 1/28/2015
Miguel would recommend this product to a friend
Great system, very useful, apex fusion is awesome, I would highly recommend this
Awesome By Joshua on 1/23/2015
Joshua would recommend this product to a friend
I bought this for my 150 reef. I had a 20 gallon reef for a year always found myself haveing to adjust everything, when I decided to upgrade I knew this was on the top of my list of equipment. It took a while to get it set up. I'm not computer savvy so was a little complicated for me. But after it was up and running I was amazed at the controllability this thing has and I haven't even scratched the service of what this thing is capable of. I wouldn't have a system without it.
Great System By Ken on 1/10/2015
Ken would recommend this product to a friend
Great system. It was definitely a little intimidating at first. The manual is thorough, almost too thorough, I didn't really know how to get started. Fortunately I found the BRS series on youtube which were amazing. After I find those, things fell together pretty easily. Now I can rest assured when I am away that my tank is under watch and can check in whenever I want/desire.
Satisfied By Aron on 12/30/2014
Aron would recommend this product to a friend
I bought this product because it was on sale during Thanksgiving. The order arrived promptly and well packaged. Took my about 10 hours (!!!!) to get the system going due to some glitches and apexfusion not working properly. Had to wait until the following day to speak to customer service - who are extremely helpful and very very knowledgable - to fix the product. Ever since then it has been working flawlessly. I love the amount of control it gives, the peace of mind I get from being able to control / see parameters while at the office away from home. I paired it with the Kessil a360 and set it up using the BRS videos to get it programmed. Even though the initial setup was a nightmare I would still highly recommend this product because of the excellent customer service and how much control this thing gives you.
bad treatment because I'm not a techie after spending a good$1500 By loyal user on 12/27/2014
loyal user wouldn't recommend this product to a friend
I had some technical issues which caused some emails to get bounced back and forth. I tried but could not fix it. I have enough of a hard time trying to keep my controller running correctly. Tech support threatened me. Saying if this happened again that my email address would be blocked permanently. Meaning I would not be able to control my controller from my phone or computer. Nice way to treat your loyal customers. We are not all tech geeks.
Very Nice By Ward on 12/12/2014
Ward would recommend this product to a friend
Been waiting to purchase one of these for years. Should have done it a long time ago. It has been nice to keep an eye on temp from my phone during the cold weeks. The software is awesome. Simple and easy to use yet can get as complex as you want to. I ordered the Gold package and was so impressed I ordered the lunar module and the module to control my EcoTech pumps within a week of setting it up - love the expand ability!
do not buy By dennis h. on 12/8/2014
dennis h. wouldn't recommend this product to a friend
not so sure I would recommend this product. a portion of it came DOA. but that was not the issue.
It might be a good product but in todays world it should not be so difficult that you have to have a tech write a program for it, AS HE TOLD ME I would have to do.... it is not user friendly at all. I can write programs for PLC's, CNC's and smart logic, easier than I can run this. It is not wireless and who wants a computer by your tank? they could make it 900MGHZ and talk to the computer like many things I have, send emails, alarms.....ect.
We all really need something like this but it cannot be this hard... Too many brains are failing to make a user friendly program that is not that hard to do...... they failed the KISS principle.
What really turned me off, it came defective and the tech would not send a replacement, he could see over the internet it was not working correct. HE made it difficult prior to getting online with him, scheduling an appointment at his time, would not respond to emails..... so I decided it was not a good fit.
BulkReef did an outstanding job on the return.
I would not buy this until they make it user friendly... and I would help them...
Apex Controller is the Cat's Pajamas By Michael on 11/27/2014
Michael would recommend this product to a friend
Buy a breakout box or two, an extra EB-8 or two, a bunch of float switches, looonf USB cables if you are spread out, extra conductivity calibration solution packets, a probe holder that accepts the large temp probe, ant to top it off, lunar lights and module and controllable pumps.
,**Be sure to consider that after you mount everything, you will still need a way to hard-wire from the controller to your home router for every firmware update you do.
The controller's remote access can be a bit buggy if there are lots of service interruptions, but removing power to it fixes it every time.
***Make sure to learn about and use the web-server function--the one where you type in the http address and port from your computer. That is the only way to backup your configurations.
I have not yet been able to program the device from my HTC, as the entry fields don't accept keystrokes properly.
Don't hesitate to contact tech support.
They cut through the bunk, have updated information, make up for what I think is a document set that is not always great. That being said, read the Comprehensive Manual.
If it wasn't for this purchase, I would have had to leave the hobby after my job changed.
System By Archangel on 11/2/2014
Archangel would recommend this product to a friend
This system is GREAT ! If you don't have one I highly recommend that you purchase one well worth the money. Thanks Apex.
Fantastic!!!! By Gepperly on 10/29/2014
Gepperly would recommend this product to a friend
Love the apex. Very easy to use, controls my ATO, pumps, vortechs, heaters... Apex fusion site is easy to use and programs are very easy to write. A lot more options than my prior reefkeeper system
excellent By David on 9/15/2014
David would recommend this product to a friend
makes me mad at DA for trying to be patient with my RKL. Amazing what you can do and how easy it is. Fusion is awesome. There is a small learning curve just figuring out the nuances of something new but easy to find help online. New products like DOS and WAV just add to already great system.
great product By dale on 4/21/2014
dale would recommend this product to a friend
I would definitely recommend this.
Reef tanks need stability and this provides everything needed to do that.
Great Product By Chris on 4/18/2014
Chris would recommend this product to a friend
Easy to setup and had great instructions. Can't wait to add more modules.
A Must Have For Serious Reefing By Mitchel on 4/11/2014
Mitchel would recommend this product to a friend
If you have a system of any size, a controller for the system is a must-have in my humble opinion and Neptune's Apex is the top of the line. You can monitor and control so much of your system based on what ever you can imagine. Want to stop your skimmer while feeding, done. Want to control your powerheads, done. Want to keep an eye on your setup while away from home, done (made even better with Fusion). All I can say is if you are on the fence about purchasing an Apex, make the move and you will not regret it.
Apax Gold By Nate on 3/4/2014
Nate would recommend this product to a friend
I recently purchased this a week ago along with the WXM module and two MP10s. Okay the physical setup is easy as plug in and play like advertised. Programming is not to difficult. You Tube is a life saver. Once you get the hang of it, its easy after that. Now with email set up is where I had to call Neptune. Before I called I did the basic network setup and got it to pair up with router with no issues. follow the documentation on Apax website. It will be under Apax, Apax lite. when you do the network set up the first half of the network configuration will be filled out. With email setup this Is how I got it work.
Email Enable - enable
SMTP Server - smptpcorp.com
SMTP Port - 2525
From address - Your Email
To Address - Your Email
ALT to Address- Alternate Email
Re-email Delay - 180 Minutes
Email Authentication- Enable
User Name- Your email again
Password - U make one up
Then you DO NOT SELECT EMAIL TEST YET!! First update Network settings then you can do an email test. It can take up to 5-10 min to get it. Now with it working. You do not use the app on your phone to access when you are not home. You have to type your IP address in a search bar and the port number that you made in your router. Then you should get a user name and password screen. This is the user name and password that you gave in the first section on the network configuration. This is how mine works and I use Yahoo and Gmail hope this helps. Besides Neptune has awesome customer service!! call them if you have any problems they will walk you through and stay on the phone till you are up and running.. IM still learning but I love my apax
Apex GOLD By Ben on 2/6/2014
Ben would recommend this product to a friend
I'm very excited to use this product. It's nice to be able to see what's going on in your tank with just a click of a button.
The only hiccup is Apex needs to hurry up with releasing Apex Fusion to make it easier to access from anywhere.
Well designed system that is easy to set up and use By John on 2/1/2014
John would recommend this product to a friend
I am relatively new to the hobby and found this system very easy to set up and use. I can see a great deal of possibility as my needs expand and grow.
The only difficulty I've had is with email setup - the Apex does not support the secure server access needed for the unit to send email through the likes of Yahoo! or GMail.