Keep your calm, It can be done By Ben on 10/30/2015
Ben would recommend this product to a friend
For lack of a 3.5 star option, I heir on the positive side when it comes to Ecotech because they do have excellent customer service.
So here is the rundown. I own an aquarium design firm. I work with frustrating equipment fairly regularly... So I may have a stronger tolerance towards the hiccups that I can assume you'll probably run into when trying to dial in this device. Just for what it's worth.
First things first, go through the walk through that the card in the box suggest. As soon as you have it recognized on your pc, be sure to do a firmware update. I can see where one might think, "Why would a brand new product need an update already?" Well, it does. And getting on a level playing field right out the gate makes things a lot less frustrating.
- Connect it to a router, it has an option for wireless, don't kid yourself. (This unit comes with an ethernet cable)
- Before you even open the box. Pull your devices up through EcoSmartLive and just make sure you have all your ducks in a row. This means, have you aquarium named, have your devices named, make sure you can in fact adjust the program. For some even this step can be enough to get you steamed, others it's a no brainer. Just depends on how you individually manage your equipment.
******Be sure you have the connection manager downloaded. When it's been 6-8 months since the last time I've configured I forget this step.*****
- After you have your devices all configured with the hardwire direct to your pc/mac. Start fresh. I even restarted my computer. It may sound way overkill, but with Ecotech I like to make sure the connection manager is fully closed out, I'm logged out of EcoSmartLive and I can do things in the proper order without accidentally having left something open.
My experience (and that's all it is), is Ecotech products work amazingly well and far exceed the industry standard for control when you do each step, carefully, and in the correct order. Maybe that's a lot to ask for products that aren't exactly cheap, but when you get these things firing on all cylinders... It's a good day.
Best of luck!
I have to keep redoing it from a factory reset everytime i try to use it By Dave on 9/24/2015
Dave wouldn't recommend this product to a friend
This thing is a joke, everytime i want to use it i have delete my account and start over with a factory reset this this is the biggest waste of 100 bucks they make great lights and fans stay away from this thing what a waste of money
Smooth installatiion By RJ on 9/18/2015
RJ would recommend this product to a friend
The Reef Link wireless controller was my second Eco Tech purchase. Purchased a Vectra M1 and this is the only, so far, Eco Tech product on my network. My network is quite busy and it handles video streaming , two computers, Apex system. The Reef Link installed without a hitch and was fully recognized by my router.
Reeflink By TJ on 9/7/2015
TJ would recommend this product to a friend
This product is great for programming Ecotech devices. I use this to program my radions and vortechs. It is a little quirky when trying to use it with the wireless, but once I plugged it into the router I've never had another issue.
Works Well By Phil on 9/2/2015
Phil would recommend this product to a friend
I've had this for a couple weeks now and it's controlling two Radions XW30 G3 Pro's and two MP 40 QD without any issues. The radions connected without hesitations, but I did have a problem with the MP40. I had forgotten I had put them in Master/Slave mode prior to getting the reeflnk, and once I reset power heads back to default they connected right up without problems. The programming has been simple and EcoSmart live is easy to use and monitor.
Room for improvement By THRAPY on 8/13/2015
THRAPY wouldn't recommend this product to a friend
I really like this little guy. Keeps me from having to plug my laptop into the Radion or manually program the Vortech. That being said, I agree with everyone else here. It's buggy on wifi and loses connectivity fairly often. Oddly, when the status button is red, yellow, green I can't connect via the phone app, but if I log into the system from my laptop over the web, it re-initializes and works fine. Obviously a little more work needs to be done to make it more stable. Hopefully there will be a new firmware version for the Vectra pumps that will make this work better.
Do not purchase Reeflink unless you love headaches By Brian on 7/17/2015
Brian wouldn't recommend this product to a friend
This thing is a piece of garbage. It works 100% of the time 10% of the time. You have to continually power cycle it to get the devices to show up, then when you finally get it working, it freezes and you have to start all over about half way through your changes. I contacted EcoTech customer service and they were about as helpful as you would expect... Meaning they just wanted to reset the device and try to update it and reset it back to factory settings. It was like talking to a cable provider; EcoTech would just not admit that maybe this is a faulty device.
Good product needs better wireless. By Brandon on 7/13/2015
Brandon would recommend this product to a friend
Had to call tech support after watching it connect and disconnect over and over. So now it is hookup by cat 6. It works fine just the wireless is weak.
Ho-Hum By Sapelo on 5/21/2015
Sapelo would recommend this product to a friend
Yeah, it does what they say it will do -- sometimes.
Yeah, it's cool and mostly plug and play -- sometimes.
Sure, I like having it, but with all of the innovations from Ecotech, it would be nice for them to spend a little time to work out the kinks.
Okay not the best By Cameron on 5/16/2015
Cameron would recommend this product to a friend
With the cost of all the products that are provided from eco tech the options that you have with the reef link should just be a free service with out the need for the reef link. But for the product it self does what it should when it feels like playing nice. Connecting it to the network VIA hard wired to the router or through the WIFI is a hit or miss. I just sat there for about 2 hours resetting to factory then doing the firmware update then repeate some times with out the firmware up date. Did the same thing over and over with no change and when it felt like connecting it finally did and luckily it was a WIFI attempt that it decided to play nice. It is cool to be able to control from your phone but in reality the ecosmartlive free service is easier to use the only bonus with this device is being able to control your Vortech pumps through the programming options as well. So if you have time to set it up and would like more options with your pumps pick this up if not you can deffenently do with out. Also ecotch support is awesome so I hear I am not home during there support hours during the week and no support over the weekend I have been trying for a long time to get support on products and the only option I have is email back and forth. Try trouble shooting that way it's great.
Nice Toy By David on 4/5/2015
David would recommend this product to a friend
It's a cool toy to have. This easily gets classified as a "want" and not a "need". Regardless, if you got the extra cash, go for it! Setup was a breeze; took less than five minutes. I've only had it a week, but so far I haven't had any problems. Also didn't have any problems syncing with my Apple products.
LOVE IT SOMETIMES By Benjamin on 3/5/2015
Benjamin would recommend this product to a friend
Purchased the Reef Link, I love the ECOTECH product lines. I have (2) Radion XR30W G3 Pro lights, and (2) Vortech MP40 pumps. I was very excited to ge the reef link, I like the idea of a complete package from one MFG like ECOTECH. When I first started up the reeflink i had a hard time getting it to link to my computer. All was solved once I updated my computer and the Reeflink. Since the only trouble I have had is the update on the iphone every once in awhile the new update from Ecotech Live will freeze up the iphone. Love the feed function and the lighting effects. As the software improves I enjoy this product more.