Reefkeeper Elite for BioCube 29 By Mark on 11/6/13
Mark would recommend this product to a friend
I know the "Lite" product line would have been a suggested product for the smaller 29g nano size tank I have but I wanted all the bells and whistles of the Elite product. I am extremely glad I did. I am using all the included probes along with the ALC module I purchased to control my Steve's LED light kit for my BioCube. The ability to control the lighting, pumps and see the effect of all those with the MYReef product is very informative and it is a security blanket for me to know that my system is being monitored and I can tweak the settings easily.
A "controller" is a MUST to me for any aquarium setup - especially a salt water system. This was one purchase I was willing to spend the money without any regret and I am fully satisfied with the product now.
horrible support, unreliable By Bobwan on 10/31/13
Bobwan wouldn't recommend this product to a friend
I have the Elite with Net. ORP is 150 higher than my ozone controller, tried swapping probes. brown outs cause random alarms like low temp and low ph. plugging in usb to computer causes erratic ph and orp readings even with probes in an isolated cup of water. this sets off alarms.
Bad Product were is customer service By James on 9/12/13
James wouldn't recommend this product to a friend
I actually bought it with the net witch was a pain to get to work with no help to there customer service and when it did fail (did get to work) so i ran it it with out the net 7 months latter and many headaches latter and customer service being not much help the system reboots constantly and keeps changing my temp up and down was told to buy a new upgraded temp probe and did after and still wan't working then i sent the head unit back to be fixed and waiting for its return and waiting when getting it was told it was fine to replace the sl1 and did yet another fail there still try to get me to replace piece but I'm done
being that i have 3 120gl and a 90 i bought this with intent to hook up the other tanks was going to see how it work before i up grade and bought all the other pieces I'm glade at less i didn't make the mistake of buying the whole thing and at less can cut my lose now i try a different brand
A++ By Hen on 9/9/13
Hen would recommend this product to a friend
Good product reliable
Faulty product, poor/non existent customer service By Sunfun on 7/16/13
Sunfun wouldn't recommend this product to a friend
Ordered over $1,200 worth of the system. Attempted to set it up piece by piece. Worked ok until adding the third module then constantly started loosing time. Sent in head unit for replacement. Received replacement, system constantly rebooted itself. Attempted to contact customer service, their response will always be disconnect EVERY module then start adding them back one at a time until the reboot happens. Good idea unless you have 12 modules and the reboot is only happening intermittently. System now reboots constantly and DA refuses to replace it. Piece of junk, not worth the time. Highly suggest you don't purchase.