The salt calcium percipitaed By Mark on 12/26/12
Mark wouldn't recommend this product to a friend
The Local Fish Store got the North American East coat Representative on the phone and spoke with them about the issue. I brought a sample of the water mix with me. The Mix took 34 cups to make 1.024 and 37 cups to make 55 gallons 1.025 (it turned out my refractometer was calibrated to low from my calibration solution) it was actually just under 1.027 ...high yes but non the less there are more issues.
The representative was polite , professional and seemingly knowledgeable without being condescending. He spoke some basics about the packaging. I should not have bought what I did. It was professionally intended and did not contain beginner instructions. (I am thinking a Monkey can mix water with salt but...lets go on) I reminded him it is sold in a retail store (Later the LFS manager was bewildered, he commented that he was professional and wondered how is he supposed to know without correct instrutions on the product)
...I continue...he was just letting me know...and the phone conversation continued. He wanted to know step by step what I did from beginning to end. I told him...bought two 55 gallon Plastic food safe drums, filled with water to clean and drained and then I started my pressure washer and put the 3 foot nozzle into the container and rotated until every surface was surface pressure cleaned inside, refilled and drained. I used a 30 gallon open tub for mixing with and Eheim 1260 (nothing attached during mixing, later I attached fittings to circulate the drum contents of the salt mix)
so...I filled the tub with RO/DI water and sprinkled a cup into the tub over about a 5 minute time and let it violently agitate for 15 minutes...then I put the attachment onto my pump and pumped the mix into the empty drum ...then I repeated with RO/DI and some of the first blend from the first mix.(I have two drums, one was full of RO/DI and the other empty and clean) at this point I would fill the 30 gallon container and test and then mix a cup over a 5 minute period and then transfer into the barrel (filling it up...then I would empty the barrel from the bottom bilge...test water and repeat. I did this 37 times. It looked cloudy from the first mixing of 15 minutes with one cup all the way till the last. Anal...yes...my last test was 3:00am. I could not tell from the white 55 Gallon container if it was cloudy or not the next daybreak. I left a circulation going for 10 hours. The picture you see above is the end result from the Drum.
The rep then simply picked apart my process. He asked what was in the drum originally (I told him about the cleaning process) ...he moved on. He asked how much time went by with the water salt mix sitting in the Drumm without circulation (15 Minutes)...he asked what went into the mixing first , water then salt or salt then water. (water then salt 1 cup to 30 gallons...pretty simple if you ask me. Then he asked if my water was RO/DI and at what ppm. I told him ...yes and 00ppm.Then he asked what the temperature was during mixing condition. I told him 84 (we have had a tropical depression go by)
He asked how old the tank was...I said new) oh..he said.
He asked how much sand was in the tank...I said none it is glass.
He asked how clean it was...I told him I restored it every inch was razor cleaned and paper toweled no liquid ( except alcohol to clean silicone areas)
1. I left the water stagnant (not circulating for 15 minutes. Problem
2. The mixing temperature was to high ambient needed to be 79 not 84. Problem
3. I put in too much salt. Problem
I caused the salt not too mix according to the above faults...his mouth to my fingers. No apology needed.
The end result of the three bad things I did above resulted in the calcium precipitating , and there was nothing that will re-dissolve it. Time would allow it to settle ...maybe a week or two and then I could vacuum it off the glass. But I would need to test again for all missing elements.
My thoughts and the LFS...no way. Ya know I may not be a salt expert but I can smell a rat when I come across one. I did extensive research (albeit internet) and I found many people that have been plugging along just fine using Red Sea Coral Pro and the BAME they bought the next one recently and MILK. They get a Rep telling them they are mixing it wrong... like hello,,,they have been mixing for a long time YOUR PRODUCT and nothing changed but the container recently bought. Slowly the mixes are surfacing.Something changed or it was just a bad batch.
No mater what...they should admit it.
Today was the last day my LFS carried it. Un less this resolves they are going with their customers interests. That's smart business. They saw postings backing up my claim...on top of that the LFS manager commented on my polite calm approach , he felt I am intelligent and believable.
My salinity issue and refractometer was recalibrate by professionals now.
I was given a full refund...I bought IO and have never had a problem
Make UR Own By Eazy Feezy on 12/19/12
Eazy Feezy would recommend this product to a friend
This Salt Mix is a decent quality product. Big fan of H2Ocean but this Red Sea product is comparable. It is way better then synthetic salts as long as your not doing major water changes. The bacterium seem to like the natural products much better in the long run. When mixed right the fresh salt water gives off a good aroma, and you can tell its healthy for the aquarium. Get this product and watch your corals perk up.
More info on my VLOG.....
great salt By david on 12/9/12
david would recommend this product to a friend
I had a good experience with this brand of salt. My corals love it and my the tank mate enjoy the stable parameters from it.
Great Salt By Tommy on 12/6/12
Tommy would recommend this product to a friend
I have been using this salt for several months now in a 75 gallon mixed reef tank. It mixes easily, quickly, and very close to the numbers listed by Red Sea. This salt was recommended to me and my tank and I are glad I made the switch. Not sure if my delivery guy is though.
Great stuff By david on 11/20/12
david would recommend this product to a friend
I have used this brand on my old 75 gal reef. After breaking that down. I will be using this same salt in my 165 reef. Highly recommend this salt.
Great for maintaining calcium By Scott on 11/20/12
Scott would recommend this product to a friend
Love the high calcium. With my LPS dominated tank I don't have to supplement calcium. Just do my 2x monthly water change and I'm good.
Great Product By Ryan on 11/5/12
Ryan would recommend this product to a friend
I used this salt to set up a new tank and it mixed fast and cleared within seconds.....A+++
Good Product By Casey on 10/30/12
Casey would recommend this product to a friend
Helps replenish elements and compounds due to its increased concentrations. If you dont dose 2 part, this product is a must!
best salt available By jacob on 10/14/12
jacob would recommend this product to a friend
this is the best salt on the market. my corals and fish look better and are growing faster thna ever
awesome salt By vipassana on 10/9/12
vipassana would recommend this product to a friend
dissolves in seconds way faster than RC corals love it too
Great salt, can be cloudy with insufficient mixing By MJ's Custom Aquarium Water on 9/21/12
MJ's Custom Aquarium Water would recommend this product to a friend
It took me quite awhile to master the mixing process with this salt. Even when poorly mixed and very cloudy my saltwater tank loved it. After switching from the LFS water to my own RODI and this salt, I completely eliminated my nuissance bubble and hair algae within a couple months. It was miraculous. I would give this 10 stars as a product if it wasn't so hard to get mixed thoroughly in small batches. Now I have a 55 gallon mixing station and it mixes like a dream.
Good! By paul on 9/14/12
paul would recommend this product to a friend
Just got my 175 Red Sea Coral Pro Salt 175 Gallon. Bad thing about is that doesn't come with the measure cup.