The Fix That I Needed--Pronto By Old Salt on 4/4/13
Old Salt would recommend this product to a friend
For some reason, my BRS reactor came without an o ring. BRS sent one of these out to me at no charge. Got it within two days. Now the reactor is going strong. The product is fine, but the customer service is exceptional.
Perfect By Steven on 2/14/13
Steven would recommend this product to a friend
I ended up ordering these hoping that they would fit a different manufacturers canister but they were just a hair smaller in diameter.
After getting the sediment canister to seal I still had a leak on the carbon stage and the new o-ring didn't do the trick.
Sent BRS and email and they offered to send me an older style o-ring at no charge. THIS IS HOW CUSTOMER SERVICE SHOULD BE!!!!
Even though I only spent a few dollars they were willing to go above and beyond to help me get my RO working again!
Good to have these just in case. By Oscar on 8/7/12
Oscar would recommend this product to a friend
Good quality. Not that I expect my existing ones to fail but it's good to have a few spares for peace of mind.