Horrible Customer Service By Mike on 7/23/2015
Mike wouldn't recommend this product to a friend
I bought 2 500W heaters for my 280G system for use in my sump. Within 3 days my apex made it clear one was not working. Tried different plugs, even other outlets. One clearly dead. Finnex put me through the ringer to make sure I was "trouble shooting" the unit. Warning me if it came back no fault found I'd be charged shipping. I assure them it's dead. They then come back with a warning that if it's defective due to "water damage" it's not covered and again I pay for shipping. Knowing I'm fine as clearly I used it as intended, I tell them I understand all this. They then proceed to tell me I have to pay for shipping BOTH WAYS. I'm in Canada. That would cost me more than half what the thing is wroth. I literally told them I'd rather throw it in the garbage and call it a loss. Never heard back. The other one has been running find for a month now.
Defective product happens sometimes, but there is no excuse for the poor service.
Quality By Andrew on 5/12/2015
Andrew would recommend this product to a friend
great heater when paired with the Neptune Apex system very consistent temps
perfect for a system By Joseph on 4/25/2015
Joseph would recommend this product to a friend
So for people heating there tank precisely using a controller such as digital aquatics, these are the way to go. Very accurate and even heat. Reliable, and durable. I used 3 500w heaters for my 350gallon.
Excellent product for use with an aquarium controller By Paleoreef103 on 4/23/2015
Paleoreef103 would recommend this product to a friend
My temperatures are rock solid in my tank thanks to this product and my Reefkeeper controller. It is important to know that this product DOES NOT include a built in thermostat so make sure you have a temperature controller or a full aquarium controller with temperature probe. It heats up quickly and seems to be incredibly tough, though I have not tried to test its durability.
Nice heater By Ewan on 2/12/2015
Ewan would recommend this product to a friend
This heater works great! I have it running off my apex and it keeps my temps very stable. I use one 500w one my 180 and it's perfect, it also fits great in my sump due to its small size. The others I looked at where too long for that amount of wattage.
Works Great! By Wade on 2/10/2015
Wade would recommend this product to a friend
I have two of the 800w units on my sump, they keep the temp perfect!
Built To Last! By Steve on 1/6/2015
Steve would recommend this product to a friend
This heater is very durable, corrosion resistant, and at a great price. What more could you ask for?
good value By George on 12/15/2014
George would recommend this product to a friend
Decided to get the 500w without the controller because I was going to hook it up to an apex systems and it works great.
Don't waste your money By Eddie on 12/5/2014
Eddie wouldn't recommend this product to a friend
I bought the 500 watt model and within a month I started feeling stray voltage in my tank. Based on the reviews at the time, I assumed I had a lemon. I tossed it and replaced it with the 300 watt model. Same thing happened with that one also. The unit comes very nicely packaged and appears to be of decent quality, but after minimal use the lack of quality is quite apparent. I had a Won Bros Pro Heat Titanium heater last me over 7 years, but they also appear to have dropped in quality. I gave the Cobalt Neo-Therm a shot as well. The 150 watt model works great, but the 200 watt model has quality issues with stray voltage and/or blowing up. It looks like I'll be sticking with the Eheim JAGER TruTemp. If you value your life and your livestock, I recommend you do as well.
Great Product By PotteryMan on 11/18/2014
PotteryMan would recommend this product to a friend
I purchased the 500 watt heater and run it using a controller. Works great.
First Titanium Heater By Lee on 11/15/2014
Lee would recommend this product to a friend
This was my first titanium heater I ever purchased (800watt). I love the idea of not worrying about it breaking/cracking. I hooked it up to a ranco controller that came with a setup I purchased and it is maintaining accurate temperature. No complaints. Very happy.
great By dominick on 11/13/2014
dominick would recommend this product to a friend
I have the finnex 800 watt and it keeps my 265 gallons of water at a steady 80 degrees im using reefkeeper to control it best heater iv purchased!no more glass for me lol.