Product is Good... Customer Service is Great! By PZCorp on 2/26/2015
PZCorp would recommend this product to a friend
This unit seems to do an overall good performance for the most part. Runs a little hot if used for too long of periods. I have 3 units and one did go down, but the staff help me trouble shoot then since it was under warranty they replaced the unit with no hassle. I am sooo thankful I found BRS a couple years ago. I first used them for the RO savings and now almost exclusively buy all my products from them. The learning videos also are a HUGE part of their great customer service!!
Great pump for kalkstirrers By Mike on 2/6/2015
Mike would recommend this product to a friend
I use this pump on my kalkstirrer. It is a solid, well built item that has never let me down. Precise amount dosed every time!
Grinding gears By Adam on 1/16/2015
Adam would recommend this product to a friend
OK so there are pro's and con's to these pumps. The do exactly what they are supposed to do, the water level in my tank is very stable. The only issue I have had is the first one I owned the gears stripped out in it. If it was not for BRS's awesome customer service I would be stuck with a $90 plastic block.
The second one has been running for a couple of weeks now and so far so good. If the gears are plastic then perhaps BRS should re-engineer these to have metal gears.
All in all though this is a good product and worth the money.
1 a year? By Jason on 12/12/2014
Jason wouldn't recommend this product to a friend
Have my 2nd one of these just die on me again. Both lasted maybe a year. Gears are stripped.
Another failed pump By Kris on 11/15/2014
Kris wouldn't recommend this product to a friend
Used this pump for top off water in my ATO setup. Lasted 13 months, almost to the day. Like many other, the plastic gears in the drive stripped out. The way I have my ATO set up, this pump could run a maximum of 2 hours a day, and only for 10 minutes at a time every two hours. $90 for 1 year to operate under those conditions is pretty bad IMO.
When it was working, it could be quite noisy as well. That's not to say it always was, because every time it kicked on it was a surprise what kind of noise it would make. There were a few times where it was pretty quiet, though I stress few.
Gave it 2 stars instead of 1 because at least it made it a year. Sadly these days that seems to be an accomplishment for products.
Works good when it works.. By Mark on 8/18/2014
Mark wouldn't recommend this product to a friend
I bought two of these pumps for a future build I had coming up. After buying the new house, I started the build and installed these pumps Fed 2014. Used them for ATO since my RODI was in the basement. They worked great for that purpose. Now, one has already gone out. The gears stripped in it and the head no longer turns. So its only August 2014 and I didn't even get a year out of them but since I bought them over a year ago, Im past warranty. Warranty is not the issue, but paying 80 for a pump and only getting that long out of it when its only on maybe twice a day for 10 min at a time is not good. So I guess Im going to have to go a different way. The pump works good, never had an issue, its just the time you get out of it.. And after reading the reviews, Im not the only one with this problem.. So seems to be BRS might want to figure out what is up with the gears stripping out and fix it.. Just hope my second one on my other tank lasts long enough for me to come up with a better system..
Great for top offs By Brent on 8/16/2014
Brent would recommend this product to a friend
I bought this to suck from a 5 gallon RO/DI top off container and connected it to a timer to come on an intervals throughout the day. I have a HOT skimmer that requires a nearly constant water level to operate effectively, and this top off doser does that perfectly. I am very happy with this product. Please do be aware, though, that as the description stated, if you mount this inside of a cabinet (like I did), you can hear it when it is running.
Works great! By Brooks on 6/30/2014
Brooks would recommend this product to a friend
Got product installed mounted without any issues. A bit slower than I expected but does the job flawlessly. Have it hooked up through a Apex IO Breakout box.
Great ATO pump By Moni on 6/26/2014
Moni would recommend this product to a friend
This pump has been a great ATO solution for me - the lack of siphon and ability to raise a good head let me put my reservoir in a closet, well away from my display tank. The previous aqua lifting pump I had used couldn't even get water raised from the floor into the tank, so I had to leave my ATO jug on a shelf or chair to give it a head start.
I've been using this for a month now with no problems.
Overall good so far By Justin on 4/29/2014
Justin would recommend this product to a friend
I bought the 50ml top off pump and won a pair of 1.1ml dosers so I am using all three for a couple months now. No complaints yet, a little noise but running in the basement offers no issues for me. I hope to get more than a year out of these otherwise I would have to agree with the others above. Limited lifetime doesn't sound too appealing but I like them so far.