Not worth the investment By HaleMoana on 5/14/2016
HaleMoana wouldn't recommend this product to a friend
Honestly.... If you are looking to buy a controller, the other manufacturer is what you want.
I am so heavily invested into the RKE and can't switch to the Apex right now, but I will once I can.
Digital Aquatics, really the first into the market, has since fallen way behind.
Awesome Controller that makes my life more simple By Trevor on 5/1/2016
Trevor would recommend this product to a friend
This device has really help automate my system. I have basically everything in my tank hooked up to it. It helps reduce the chance of chance of heater failure. Can control your ATO either by float valves or osmolator. Lights are on a timer. I have a fan programmed to come on if the tank starts to overheat. If the fan cant keep up I can shut off the lights and program it to email me. I have the net version and it does work in my home which is super cool. The only reason it doesn't work outside my home is because my router doesn't support anything other than dynDNS and I dont want to pay 40$ a year. If you have a supported router it should work. Now heres the thing...this controller requires alot of reading and understanding. Watch the BRS videos and videos on youtube they are more helpful than the DigitalAquatics forum. People bag on there customer service but I haven't needed to call them so I can't comment. My advice would be to take this product for what it is and not turn away purely because of customer service. I love mine! If you are able to spend more then the Apex might be more suited for you just because more of the community uses them.
Nothing but trouble from day one!!! By Louis on 1/31/2016
Louis wouldn't recommend this product to a friend
DigitalAquatics is garbage!!
Reefkeeper Elite By jeff on 7/19/2015
jeff would recommend this product to a friend
Would have given 5 stars except for lack of instructions and support. Once you figure it out, it works great.
Basic Functionality works well especially for the price. By Mark B on 6/7/2015
Mark B would recommend this product to a friend
Controlling & monitoring basic functions such as Temp, Ph, water levels, basic lighting & simple pumps, are handled well, especially for the price. You select the type of device you want to control and the time it should go on\off and its controlled.
The user interface is a little hard to work with but you can download free software which runs on your computer that's easier to use.
Advanced functionality and finding info is really hard which is why it gets 4 stars.
I wouldn't run a tank without a controller like this.
Multiple issues By Kim on 3/31/2015
Kim wouldn't recommend this product to a friend
I don't know why BRS recommends this product at all. I look to their expertise to guide me away from the products that should have never reached the sales floor. This is one of those products that I am going to have to trash altogether.
1. PH calibrated in solution and then in the sump is never anywhere near correct
2. Temperature is all over the place. At times it matches my JBJ true temp and at other times it's around 120+. Other times it just jumps around.I hooked my fans up to be trigger by temp. Sometimes they trigger sometimes they don't. I bought this to be my back up. It is so unreliable it's actually dangerous. Thank God I was home when I realized it wasn't working. If you can't hook your fans up to it, what good is it?
3. The whole system cuts out, turns off, fails completely for minutes to hours at a time. It just goes wacky for a lack of a better word. And will come back on as if nothing happened.
4. Customer service is the worst I've seen. I've called 10-20 times a day sometimes. No answer. If I had to guess I would say this company is some guy working out of his garage. When he gets your number and associates it with a problem he blocks it and doesn't call back.
5. I've emailed. No email back. Again, I had a problem with this unit from the beginning. I got a person one time who walked me through the initial problem. Then no answer on phone or email from that point on.
6. The computer part of this device is completely malfunctioning. Sometimes works, sometimes doesn't, sometimes everything goes wacky.
7. I can't find anything anywhere on how to turn this alarm off. I set it up and now even when it cleared it, canceled it, it won't shut off and there is nothing on their website that answers the most basic questions. The instruction are horrible. And the alarm runs on and on.....
I am so sorry I bought this. I've read from others who have purchased it and they are in the same boat. This thing is so horrible as a device and as a company I can't believe BRS has highlighted it let alone sells it. It's trash and now I'm stuck. No where to turn. Lost all that money. BRS does a video on how much money this thing will save you. YOU HAVE TO BE KIDDING ME! It's trash. A total waste of $350.
A GREAT Controller for your REEF!! By Jarrod on 3/8/2015
Jarrod would recommend this product to a friend
BRS was out of stock and so I bought this on eBay and it was the best purchase ive made for my aquarium. The DA RKE doesn't come with any instructions but you just go to DA website and go to downloads and select your unit and pick the instructions you want. About their Customer service, when I got my RKE PLUS my display had a blotch on it when I opened it, I contacted DA's customer service and they answered first ring and told me to email a picture and receipt and they said to use it and play with it to get use to it in the mean time while I wait for my new headunit. I've also called them a couple times since with questions and they have answered first or second ring every time and have been very helpful and friendly. I would buy it again In a heartbeat!! Hope this helps.
Works very well By Alexander on 12/8/2014
Alexander would recommend this product to a friend
I am just back into the hobby after many years of hiatus. I have to say, after much research I am glad I went with DA RKE.
As with any hobby, when buying these types of systems you have to expect some 'figure it out yourself'. Expect as much with this item.
They do not come with documentation and must be found online. This is not a big deal for me as I would go online anyway to get the latest info on the system anyway.
Expect to update the modules when you get them. Just like with any technical system, update the firmware on all the modules before trying to setup anything. This is a slightly technical process so be prepared to learn how to do it. I am actually quite impressed that the ability to completely reprogram a bricked module is possible.
Some modules may come with the same ID number programmed. This will cause an error and may give you the indication the system is broken. This usually happens with the PC4. Just reset one of the modules that has the same ID as another and ensure that they all are different.
Some of the new modules don't all work in all ways of programming them. For example, I had to program my DA DP1 via the header as it is not recognized on the software or net programming at this time. Not a huge deal as, again, we are talking a hobby product and I can still program it.
All in all, this system works great with some minor learning. As always, we can expect the more expensive product to be more user friendly. But if you have some patience this product works great.
Expect to spend a few hours on a weekend getting everything setup. I have a SL1, 3 PC4's, a NET, and a DP1 with 2 float switches, temp probe, and PH probe working great.
Patience will save you money in this case.
Faulty SL1 module Bad customer service. By Wish I never bought it. on 11/2/2014
Wish I never bought it. wouldn't recommend this product to a friend
I bought the RKL plus over the apex to save some money.but that was a big mistake.first the RKL is not Mac friendly.Second my came with a faulty SL1 module. I call customer service but no answer and been I email them they finally replied I told them about the faulty module.they said they will send me another one but that was over a week ago I'm still waiting. So Please do yourself a favor and pay a Little more less aggravation
Some People... By Bryan on 10/20/2014
Bryan would recommend this product to a friend
I have had my elite for 3 years now. I have had one problem this whole time and that was a PC4 going out on me. But you know what? All the claims made by people seem to be because they are not smart enough to understand how to program it. I own a APEX on my wife's tank in our bedroom and by far it is more annoying to program. Trust me the APEX is awesome in that it comes with wireless etc but you also pay more. the programming on the reef keeper is easier. APEX has better customer service for sure as the Reef Keeper doesn't have any really it is a message board answered by volunteers. but you know what? I own cars that have a 36k warranty and never had to use it and a KIA has a 100k warranty that friends of mine defiantly use. It is preference, but if you are looking for best price, ease of use, and same functions get this. Apex has some auto fish feeders and extra crap you can add on but most of that crap sucks and you can add a fish feeder to any controller. Good Luck! and much love to BRS you are the BEST