Timers don't function and no support By Anna on 1/17/2017
Anna wouldn't recommend this product to a friend
I purchased this product due to the great review by BRS TV but it hasn't lived up. Couldn't get the PH to calibrate, can't get the timers to work - as soon as I set a timer, it shuts off the power to the channel. NO ONE answers or returns calls at Digital Aquatics. I SOOOOOOOO Wish I'd paid the extra for APEX. All I have is power strips and they're not even surge protectors!
I like it By Dave on 12/11/2016
Dave would recommend this product to a friend
I use it with the BRS dosers and 2 part, water pumps, lighting (tank and sump), heater, fan and pH probe. It's easy to program with the computer or the manual interface. My only regret is that I didn't get it before I bought a pH probe/meter and heater/controller. I could have saved money getting the Reef Keeper first. If you want to attain stable calcium/alkalinity measurements, a controller makes it much easier.
Will always have a controller on my tanks from now on... By Chris on 12/6/2016
Chris would recommend this product to a friend
For many years I was one of those guys with all of the timers and switches...everything "automated" in an old school fashion.
I finally decided to try one of these when they went on sale...very satisfied. I can't imagine setting up another tank without one now! Really cleans-up the setup and automates so many functions with one device. Programming both with PC and the pad interface are fairly intuitive and I found setup to be fairly straight forward.
NO CUSTOMER SERVICE!! By krazykelbs on 9/9/2016
krazykelbs wouldn't recommend this product to a friend
I purchased this product in Jan 16' starting off doing manual programming was fine until I wanted to program off my personal computer, then the nightmares began! The software would load onto the computer but not recognize the controller. Called the customer support, 9 time out of 10 you will not get a live person, forced to leave message. The one time I was able to talk to a live person he directed me to the FAQ web page. After viewing the page I come to realize that I was not the only person with this type of problem, and apparently not very many people were able to get the problem worked out! I contacted BRS to see if anything could be done on their end, THEY(BRS) has outstanding customer service! BRS did about all that they could do and said they would also try and look into having someone contact me to help solve the problem. if you only have a light or two and maybe a pump to control this would work ok, but if your trying to control a bunch of different things. . .check into a different brand and spend more money. In the last 3 months I would say I have left 12-18 messages and way too many emails to count, with only 1 reply and no resolve to my issue.
Well worth the investment By Dan on 9/9/2016
Dan would recommend this product to a friend
I have had mine for around 7 months and absolutely love it. It was a little difficult to figure out at first but I downloaded the instructions of of their website and was able to figure it out. It has worked very well for me and I haven't had any issues with it.
Worth the money!! By Tyler on 4/21/2016
Tyler would recommend this product to a friend
I first saw this controller on the BRS videos on how to start a saltwater tank. I was immediately sold just on the money saved by buying the controller and not timers! The biggest plus to having this controller is the amount of hassle it takes out of owning a reef tank.
Excellent value By JJ on 12/15/2015
JJ would recommend this product to a friend
This is a great system for the money. Highly satisfied. I did order additional power module to have total of 12 outlets. Very expandable and intuitive to use. Timer settings can get a little complicated but i think it is a necessary evil to be able accept complicated multiple timer programing. Fraction of the cost of Neptune system.
Good but you're controlling By Cartman on 11/15/2015
Cartman would recommend this product to a friend
Good budget controller Manual That give us not the greatest but YouTube helps a lot . Good have a problem with my temperature probe but brs and Digital aquatics help me and sent a new one for me . Only wish u can add few more module to it it comes with 3 and u can only have 4 with the lite
Good product and service By Pablo on 11/8/2015
Pablo would recommend this product to a friend
This is an excellent low-priced monitor and controller. The manual is poorly written, and that's why I'm giving it 4 points, otherwise very good. Bulk Reef Supply have an amazing service, quick delivery and everything easy, highly recommendable.
Happy By Ken on 10/2/2015
Ken would recommend this product to a friend
Need better instructions with device. Had to watch Youtube and BRS videos to get everything up and running and calibrated correctly. After getting all going it controls everything great. Still need to find how to control wavemakers for more run time.