Does the job, but not perfect By bl95 on 9/24/2015
bl95 would recommend this product to a friend
The fact that this feeder can be programmed with the Apex unit is the biggest plus for this unit. As other users have said, it is fairly easy to dump food in the tank when removing the food compartment for refill or adjustment. Need a better mechanism for regulating amount of food dispensed as well. Pretty easy to overfeed small pellet food.
ok By mquinn1 on 8/24/2015
mquinn1 would recommend this product to a friend
The product is ok nothing special needs a sensor to montor food levels and an electronic way to adjust food amounts
Great product!! Easy to setup and configure By Kenneth on 8/18/2015
Kenneth would recommend this product to a friend
I love this product!! Was easy to configure out of the box. I am no longer worried when I travel with work. You do have to becarefull when removing to add food as it is easy to pull front off and dump the remaining food into the tank by accident. I typically hold a plate under the feeder when removing the hopper. Would have gave it a 5 star rating if it had a latch to keep top on.
It does the job... By Patrick on 7/15/2015
Patrick would recommend this product to a friend
It is loud the first time I heard it I got scared because I thought it was breaking. The sound really isn't an issue for me it's not like it runs for hours at a time it takes about 2 mins to feed and it is done. I can handle 2 mins of noise. I really like that it turns off the pumps and feeds and gives me the option of two feedings and adding as much food as I need. It truly is a great product for vacations and if you just don't feel like feeding the fish. I use it mainly for vacations or when I run out of mysti shrimp.
Piece of Junk By Jeff on 6/22/2015
Jeff wouldn't recommend this product to a friend
Totally inconsistant with the amount of food dropped. The fish get anywhere from 1/2 the amount that I use to hand feed, up to 4 times that amount. Very disappointing. It's not as noisy as I feared it would be from other reviews, but it does make noise. It's also virtually impossible to open the container without spilling food all over the place, and as far as I know, you have to open the lid to adjust the feed amount (I couldn't find any other way to adjust it). The AFS doesn't integrate well with the controller either. If I try it automatic, the pumps don't shut off. If I try it through Feed A, it doesn't activate. I could eventually figure out the programming but I'm not going to bother. The biggest thing with me is the wide variance in the amount of food delivered. Poorly designed unit. Apex should be ashamed and I'm a bit put out with BRS for offering it for sale.
Loud but good, concerned with longevity By Vincent on 3/30/2015
Vincent wouldn't recommend this product to a friend
Works well for me thus far, however hearing all these others having problems and the warranty not being honored has me concerned. I am afraid Neptune would need to upgrade their warranty to cover humidity for me to give this product a 5 star rating. If something is designed to sit over water, it should be impervious to Humidity IMHO.
stopped working after 3 months By Jim on 2/2/2015
Jim wouldn't recommend this product to a friend
I am very disappointed in this feeder. After 3 months it just stopped. Send it to Neptune for repair and they said it was water related and not covered by warrantee. It seems not sturdy enough to sit over an aquarium. Don't waste you money.
Does exactly what it is supposed to By Brian on 1/23/2015
Brian would recommend this product to a friend
This thing is freaking sweet it is very easy to hook up and automatically created a tile on the fusion Interface once I plugged it in. As some of the other reviewer's have mentioned it is fairly noisy. The noise is not a concern to me because I bought this to feed my tank when I am not home. So far I like the crossover diet sample that was included I did mix in some normal pellets. As far as tuning I would recommend placing a plate underneath the feeder or testing it away from the tank. I did manage to dump a bunch of pellets in the tank on one of my first attempts. Overall, I'm happy with it and I would certainly trust it to feed for me when I'm away.
newb By Brian on 1/3/2015
Brian wouldn't recommend this product to a friend
This is my first auto feeder. First off, the biggest issue I have is that in order to remove the container you essentially have to pull on the lid/cap. I think you've got about a 50/50 chance that you will not pull the container out and you will pull the lid off, spilling all the food into the tank. So, you have to remove the whole AFS EVERY time.
....not as loud as a blender, but louder than my dishwasher. (does that help?)... It's loud.
Decent, but I expect more out of Apex By Huck1795 on 1/1/2015
Huck1795 would recommend this product to a friend
The unit is nice and the integration with the Apex controller can not be beat. I have had my unit for six months now and I have had the cover fall off a few times while trying to adjust the feed amount. Now I simply wait until it is empty before I remove which minimizes the potential for excess food to fall into my tank. The feed control is very touchy, but at the end of the day, the difference is not that big of a deal. I think that overall it is a good unit, and the pros definitely out weigh the cons