GREAT heater By JASON on 12/29/2015
JASON would recommend this product to a friend
i bought this for my 90 gallon set up ( I run 2 heaters) works with my apex for a simple install.
Great Heater By GLC on 12/16/2015
GLC would recommend this product to a friend
I've had two of these for 3 years heating two separate systems - controlled with my Apex and have never had an issue. I just bought a 3rd for backup - just in case. Highly recommended.
Best heater i have owned!! By Devin on 11/6/2015
Devin wouldn't recommend this product to a friend
This heater is amazing!! i use my Apex to control the heater, and between the two my temp never fluctuates more then .1 degree. works amazing!!!
500 Watt tube without a thermostat. By Mark on 11/2/2015
Mark would recommend this product to a friend
Ordered 2 of these because the 200 Watt version I had with the digital controller was behaving unusually. The Apex is much better controlling these than the controller that came with the other version is. Still looking for a good solution for an additional controller for a fail safe. With a power bar it is very apparent whether the heater is working. I use 2 with a differential so that I can see how often the temperature swings are enough to require both heaters. Very happy so far. As far as I can tell I should expect to replace heaters every year or two, and I have spares on the shelf.
Horrible Customer Service By Mike on 7/23/2015
Mike wouldn't recommend this product to a friend
I bought 2 500W heaters for my 280G system for use in my sump. Within 3 days my apex made it clear one was not working. Tried different plugs, even other outlets. One clearly dead. Finnex put me through the ringer to make sure I was "trouble shooting" the unit. Warning me if it came back no fault found I'd be charged shipping. I assure them it's dead. They then come back with a warning that if it's defective due to "water damage" it's not covered and again I pay for shipping. Knowing I'm fine as clearly I used it as intended, I tell them I understand all this. They then proceed to tell me I have to pay for shipping BOTH WAYS. I'm in Canada. That would cost me more than half what the thing is wroth. I literally told them I'd rather throw it in the garbage and call it a loss. Never heard back. The other one has been running find for a month now.
Defective product happens sometimes, but there is no excuse for the poor service.
Quality By Andrew on 5/12/2015
Andrew would recommend this product to a friend
great heater when paired with the Neptune Apex system very consistent temps
perfect for a system By Joseph on 4/25/2015
Joseph would recommend this product to a friend
So for people heating there tank precisely using a controller such as digital aquatics, these are the way to go. Very accurate and even heat. Reliable, and durable. I used 3 500w heaters for my 350gallon.
Excellent product for use with an aquarium controller By Paleoreef103 on 4/23/2015
Paleoreef103 would recommend this product to a friend
My temperatures are rock solid in my tank thanks to this product and my Reefkeeper controller. It is important to know that this product DOES NOT include a built in thermostat so make sure you have a temperature controller or a full aquarium controller with temperature probe. It heats up quickly and seems to be incredibly tough, though I have not tried to test its durability.
Nice heater By Ewan on 2/12/2015
Ewan would recommend this product to a friend
This heater works great! I have it running off my apex and it keeps my temps very stable. I use one 500w one my 180 and it's perfect, it also fits great in my sump due to its small size. The others I looked at where too long for that amount of wattage.
Works Great! By Wade on 2/10/2015
Wade would recommend this product to a friend
I have two of the 800w units on my sump, they keep the temp perfect!